Digital Marketing Agency for the Hospitality Industry

Boost your bookings and occupancy rates with a tailor-made digital strategy for your hotel.

Why choose Eminence ?

Recognized expertise in the hotel industry

At Eminence, we understand the unique challenges of your industry: seasonality, competition from OTAs, e-reputation management, RevPAR optimization. We are experts in the specifics of your market: managing peaks in demand, mobile optimization for last-minute bookings, and digital revenue management strategies.

Measurable results

Our solutions cover your entire ecosystem: conversion-optimized website, enhanced local SEO, geolocated Google Ads campaigns, targeted social ads, CRM automation for customer loyalty, and data analytics to optimize your performance. Our data-driven approach guarantees you a transparent ROI on every dollar invested, with a constant focus on increasing your direct bookings.

Our key services for the hotel industry

In the hotel industry, every lost customer represents a direct loss of revenue. While you focus on providing excellent customer service, we take care of your digital visibility.

Data analysis & performance monitoring

Optimize your RevPAR and occupancy rates with predictive analysis of your customer and market data.
Example : AI dashboards that analyze booking patterns, predict peaks in demand, and automatically optimize your rates based on seasonality and local competition.

Media Strategy & Localized SEA

Google Ads campaigns with advanced geolocation, dynamic customer review extensions, and performance scoring to adjust bids based on visitor profiles.
Example : Google Ads campaigns with advanced geolocation, dynamic customer review extensions, and performance scoring to adjust bids based on visitor profiles.

CRM Automation & AI Strategy

Turn every customer into a loyal ambassador with hyper-personalized journeys powered by artificial intelligence.
Example : CDP system analyzing customer behavior (length of stay, services used, seasonality) to automatically trigger personalized offers and tailored loyalty programs.

E-commerce & CRO Website for Hotels

Convert more visitors into direct bookings with an optimized purchasing process and a seamless mobile experience.
Example : UI/UX interface with real-time booking, AI chat for customer support, and advanced analytics to optimize every step.
Success Story
 
Google Ads strategy
Eminence Client
Project : Ecolint Camps
Google Ads strategy
26%
Increase in the number of impressions
Google Ads strategy
85%
Increase in the number of clicks
Equipe Eminence

The digital challenges of the hotel industry

The hotel industry faces complex digital challenges: price wars with OTAs, managing e-reputation across multiple platforms, critical mobile optimization, and personalizing the customer experience. Successful establishments are those that develop an integrated digital strategy, combining acquisition, conversion, and loyalty. Our expertise in the sector enables us to support both independent hoteliers and chains in their digital transformation, always prioritizing profitability and performance measurement.

Our clients

We build strong relationships with our Geneva-based and international clients.

We surpass your objectives

Eminence KPI
+15
years of experience

in providing digital support to tourism professionals

Eminence KPI
+1 200
projects

are successfully delivered, and testify to our experience.

Eminence KPI
93%
of customer satisfaction

which demonstrate our commitment to quality

Eminence KPI
20M€
media investment

optimized to maximize our clients' ROI

Our partners

Our technology partners strengthen our expertise to offer you cutting-edge digital innovation solutions.